Banzai Bet Terms and Conditions

These terms and conditions outline the basic rules for using the Banzai Bet platform. By accessing the site or mobile app, users agree to abide by these terms and conditions, ensuring a fair and safe gaming environment:

• The Banzai Bet brand is owned by Evolut Interactive N.V., which holds a Curacao gambling license No 8048/JAZ2022-084;
• You should familiarize yourself with and accept all applicable terms of use before using Banzai Bet services;
• The current terms of use are subject to change at any time without prior notice to users. You can always access the Terms and Conditions to see any updates;
• In the event of any inquiries and complaints, please direct them to Evolut Interactive N.V.

Creating an account is an important step in gaining access to the Banzai Bet services. Users must provide accurate information when registering and adhere to age restrictions to ensure compliance with legal requirements. Here are the main conditions you should take into account:

• Each user who wants to use Banzai Bet services must create a personal account;
• By creating an account you fully accept the current terms of use and privacy policy;
• When attempting to open an account or use the site, it is the player’s responsibility to ensure that gambling is legal in that jurisdiction;
• Each user is authorized to hold and use only one account;
• Your account must be registered to your own, correct name and personal details;
• You must enter all mandatory information requested on the registration form, including a valid email address. It is your responsibility to ensure that the information you provide is true and correct;
• We have the right to carry out KYC verification procedures and if it is found that the information you have provided is not correct, we may block your account;
• If you wish to close your member account, you may do so at any time by contacting customer service in writing via email.

Banzai Bet takes the privacy of its users seriously and only collects personal data to ensure the seamless services provided. Familiarize yourself with the main provisions:

• All account-related information is securely stored and kept confidential unless otherwise specified in the Terms of Use, including the Privacy Policy;
• The operator adheres to data protection laws, ensuring that personal information collected is used responsibly and in compliance with legal obligations;
• During registration and use of services, the operator may collect personal details such as name, date of birth, and contact information, as well as marketing preferences;
• By providing personal information, users agree to its processing for purposes outlined in the Terms of Use, including sharing with third-party service providers to facilitate operations;
• Personal information may be disclosed to meet legal or regulatory requirements, including sharing with payment processors, marketing agencies, and customer support teams;
• Communications such as emails are retained to ensure accurate records of interactions and support inquiries.

Banzai Bet’s promotional offers come with specific terms and conditions to ensure their fair use:

• The operator may modify or remove unclaimed bonuses but will not affect active bonuses under normal conditions;
• Bonuses come with wagering requirements, typically a minimum of 15x the bonus and contributing real money amount. These must be fulfilled before withdrawals are possible;
• Bonuses are limited to one per person, household, device, and IP address. Risk-free bets do not count toward wagering;
• Winnings from no deposit bonuses are capped at €50 or equivalent. Excess winnings without a real deposit will be forfeited;
• The maximum bet while using a bonus is €5 per spin or €0.5 per bet line. Exceeding these limits may result in voided bets;
• Bonus availability may vary by region. Specific bonuses can be tailored or removed for certain client groups without notice;
• Abuse includes behaviors like maximizing bets to manipulate variance, reducing bets after wins, or depositing the minimum to claim match bonuses. Accounts flagged for abuse will lose access to bonuses and promotions.

Users must familiarize themselves with these rules to ensure a smooth and safe deposit and withdrawal process:

• Deposits must be made using accounts under the Client’s name. Deposits via third-party payment methods may be deemed invalid, and winnings voided pending verification;
• Withdrawals, including refunds, are processed within seven days after KYC completion. Refunds are only applicable if no gaming activity occurred post-deposit;
• To withdraw deposited funds, an equivalent amount must first be wagered;
• Refunds must be requested within seven days of deposit. After this period, withdrawals are considered as payout winnings;
• Accounts should not be used as bank accounts. Prolonged inactivity (6+ months) may result in a monthly fee of €50;
• The minimum withdrawal is €10, while daily, weekly, and monthly limits are €5,000, €15,000, and €50,000, respectively. Limits may vary based on the operator’s discretion;
• Withdrawal methods and currencies may differ from those initially requested. Conversions will follow the operator’s chosen rates;
• Payouts are processed in a queue, typically within 72 hours for amounts under €1,000, or up to seven days for larger sums;
• Withdrawals are commission-free. Deposit commissions depend on the payment system used by the Client.

Banzai Bet uses cookies to improve user experience and optimize site functionality. Here are the main conditions:

• The Website may use “cookies” to track your use of the Internet and to enable the functionality of the Website;
• Cookies enhance website functionality, including keeping users logged in and tracking user activity for analytics;
• Users can delete or disable cookies through browser settings, though this may limit website features.

Banzai Bet is committed to promoting responsible gambling. This section describes the tools and resources available to help players take control of their gambling activities:

• Players can voluntarily self-exclude for a minimum of six months, limiting their access to betting activities. Once set, accounts cannot be reactivated until the exclusion period ends, after which users can contact support to resume access;
• Players are encouraged to set personal betting limits, both for deposit amounts and session durations;
• Monitoring the duration of each session and remaining aware of time spent helps avoid excessive gambling;
• Gambling should not interfere with daily responsibilities or become a substitute for stable income;
• Avoid gambling if recovering from addiction or under the influence of substances;
• Treat gambling as a form of entertainment, not as a financial recovery method. Recognizing signs of problem gambling is essential for control;

Key Principles to Keep in Mind:

• Gambling should be enjoyable, not a way to earn money;
• Avoid chasing losses to prevent further financial risks;
• Only bet with funds that are affordable to lose;
• Regularly review time and amounts spent on gambling activities;
• For further assistance, users are encouraged to reach out to support or access resources like www.responsiblegambling.org.